Liberty Global
Senior CPE Deployment Engineer
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Telefonica
Senior Device Analyst
Responsible for integration of IPTV STBs and G.PON Home Gateways (Home Gateways, Base Ports, APs), Hardware and Software Homologation of IPTV STBs, guarantee the STB interoperability with the major TV companies, help the Broadband homologation team debugging the IPTV issues, lead War-rooms to identify customer issues, deliver the best solution and improvement to the customer deliveries, evaluate and develop Test Plans for the homologation process and stay in touch with the Products area to identify new solutions and technologies.
Technicolor
Customer Technical Support
Responsible for identifying key business opportunities with the leading operators in Brazil (Oi, NET / Claro, Vivo, TIM) – Data, Video, and Voice solutions, develop and deliver the customer requests (RFQ / RFI) coordinated with multiple R&D teams, provide technical support to B2C products (DVB-C and IPTV STBs, xDSL and G.PON Gateways) – during Proof of Concept (POC), Life-cycle and homologation processes – act in strategic decision-making for the development of projects, promote the best relationship between customer and supplier, working close to the Program Manager and Project Manager achieving the required product solutions. Lead Anatel Regulatory homologation process, create technical material (manual, labels, timeline), provide technical support during the manufacturing process and insertion of new products in the production line (NPI).